zvy2 Terms and Conditions

1 General Introduction

zvy2 is an online entertainment platform in Bangladesh that offers slot games, live casino, cricket betting, and a range of other gaming options. These terms and conditions ("Terms") form a legal agreement between the zvy2 platform and its users ("Member" or "you").

These Terms apply to the zvy2 website, mobile platform, and all related services. If you disagree with any part of these Terms, please refrain from using our platform.

zvy2 reserves the right to change, revise, or update these Terms at any time. Continuing to use the platform after any changes means you have accepted the updated Terms.

2 Account Registration

To open an account and use services on zvy2, the following conditions must be met:

Eligibility Requirements

• Each member must be at least 21 years of age.
• Each individual may open only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Transferring or selling an account to a third party is strictly prohibited.
• You are solely responsible for maintaining the security of your account.

Identity Verification (KYC)

zvy2 reserves the right to verify a member's identity when required. A national ID card, passport, or other government-issued document may be requested for identity verification. Withdrawals may be held until identity verification is complete.

Providing false information, creating multiple accounts, or using another person's identity will result in the immediate closure of the account and all deposited funds may be forfeited.

Password and Security

Keep your login details confidential. If you notice any unauthorized activity on your account, notify our support team immediately. zvy2 will not be liable for any loss resulting from sharing your login details with others.

3 Age Restrictions

The zvy2 platform is for adults only. No person under the age of 21 may open an account or play games on this platform.

We are committed to protecting minors. If we suspect that a minor is using our services, we will immediately close that account and take the necessary steps.

4 Deposits and Withdrawals

Deposits

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits are generally credited to your account instantly.
• Please verify payment details carefully before making a deposit. zvy2 will not be responsible for any delays caused by incorrect information.

Withdrawals

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: typically 10 to 45 minutes.
• Withdrawals can only be made through the same payment method used for the deposit.
• Identity verification must be completed before making a withdrawal.
• Withdrawal processing may be delayed in the case of suspicious transactions.

Failed Transactions

If a transaction fails, the relevant funds should be returned automatically. If the funds are not returned within 48 hours, please contact our 24/7 live chat support.

5 Bonuses and Promotional Offers

Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000.

• Wagering requirement: 15 times (bonus + deposit amount).
• Wagering must be completed within 30 days of the bonus being credited.
• Each member is eligible for the welcome bonus only once.
• The bonus applies to deposits made via bKash, Nagad, Rocket, or Upay.

Promotional Bonuses

zvy2 offers various promotional offers, cashback, and special bonuses from time to time. Each offer has its own specific terms and conditions, which are detailed on the offers page.

VIP Cashback

VIP members will receive weekly cashback according to their tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.3% weekly cashback.
• Gold: up to 0.5% weekly cashback.
• Platinum: up to 0.6% weekly cashback.
• Diamond: up to 0.8% weekly cashback.

6 Gaming Rules

General Gaming Rules

• All games are operated through fair and transparent algorithms.
• If an internet connection is lost during a game, the server record will be considered final.
• If a technical error affects the outcome of a game, that round will be considered void.
• In the event of a dispute over a game result, the server log will be treated as the final proof.

Betting Rules

• Once a bet has been placed, it cannot be changed or cancelled (unless a cash-out option is available in a specific game).
• Each game has its own minimum and maximum bet limits.
• Coordinated betting on the same event from multiple accounts is prohibited.

Cricket Betting

Cricket betting is available on BPL, IPL, T20 World Cup, and other international tournaments. Bets are accepted up until the start of the match, or during the match for live betting.

7 Prohibited Activities

Any of the following activities are strictly prohibited and will result in immediate account closure:

• Creating or using multiple accounts.
• Opening an account using another person's details.
• Misuse of bonuses or promotional offers.
• Playing games with the help of software bots, automation, or artificial intelligence.
• Exploiting technical errors on the platform.
• Harassing other members or engaging in abusive behavior.
• Money laundering or any other illegal financial activity.
• Manipulating game results or colluding with other players.

8 Account Suspension and Closure

Account Suspension

We may temporarily suspend an account in the following situations:

• Until identity verification is complete.
• During an investigation into suspicious transactions or unusual activity.
• At the member's own request (responsible gaming break).
• To resolve a payment-related issue.

Account Closure

If prohibited activity is proven, false information is provided, or the Terms are seriously violated, zvy2 reserves the right to permanently close an account without prior notice.

Members may also request to close their account at any time. In that case, they will be given the opportunity to withdraw any valid balance.

Inactive Accounts

An account will be marked as inactive if there are no transactions for 12 consecutive months. Please contact support for information regarding the balance of an inactive account.

9 Privacy and Security

zvy2 places the highest importance on protecting your personal and financial information. We use SSL encryption technology to keep all your data secure.

• Your personal information is not sold or transferred to third parties.
• Payment information is not stored on our servers.
• All games are regularly audited to ensure fair play.
• Our privacy policy is published separately.

For more details, please see our Privacy Policy page.

10 Limitation of Liability

zvy2 accepts no liability for the following:

• Game losses due to internet disconnection or technical failure.
• Errors or delays by third-party payment providers.
• Account information leaked due to the member's own negligence.
• Service interruption caused by unforeseen circumstances such as natural disasters or government restrictions.
• Personal financial losses arising from gaming outcomes.

11 Terms & Conditions Changes

zvy2 reserves the right to modify these terms and conditions at any time and for any reason. For significant changes, we will endeavour to notify members.

• Continued use of the platform after updated terms are published will be considered as acceptance of the new terms.
• The date of changes will always be noted at the top of the page.
• If you do not agree with the new terms, you may request that your account be closed.

We recommend that you visit this page regularly and stay up to date with the latest terms and conditions.

12 Contact

If you have any questions or complaints about these terms and conditions, please contact us: